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This definition applies to the claim process for NSA and YA.
RapidConnect will improve a job seeker and early school leaver's (1.1.E.05) chances of finding a job or enrolling in a course of education or training, by rapidly connecting them with a JSA provider after they contact Centrelink about claiming NSA or YA.
Unless exempt from RapidConnect, a person intending to claim or transfer to NSA or YA is required to attend an interview with their JSA provider within 2 working days of initial contact and before finalising their claim for income support. Their payment does not become payable until they have connected with a JSA provider.
Early school leavers will also be subject to RapidConnect. A JSA provider will assist an early school leaver to access one or more appropriate courses of education or training in combination with other approved activities.
Act reference: SSAct section 544A(1) YA Employment Pathway Plans-requirement, section 605(1) NSA Employment Pathway Plans-requirement, section 615 NSA not payable if person fails to attend interview etc. in certain circumstances
SS(Admin)Act section 63 Requirement to attend Department etc
Policy reference: SS Guide 3.2.1.40 RapidConnect - Impact on NSA Payability, 3.2.3.45 RapidConnect - Impact on YA Payability
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Last reviewed: 2 November 2009
