When an instalment individual (1.1.R.07) is paid FTB for a past period before separating from their partner (1.1.P.30), and their former partner (1.1.F.40) advises of changes in circumstances for the period before the separation, the details should be confirmed with the instalment individual. If the instalment individual disputes a reported change Centrelink should investigate whether the change has occurred.
Explanation: Changes in circumstance could be changes to family, income (1.1.I.20) or personal circumstances. The details of changes in circumstances need to be confirmed to ensure that the instalment individual receives their correct FTB entitlement. Information to be verified could include the date of separation and/or care arrangements.
Act reference: FA(Admin)Act section 7 How to claim, section 10 Restrictions on claims for payment of FTB for a past period, section 157 Obtaining information to verify claims etc.
Policy reference: FA Guide 22.214.171.124 Change of Circumstances - General Provisions, 126.96.36.199 Change of Eligibility Circumstances, 188.8.131.52 Change of Rate Circumstances, 5.2.2 Information Required - Instalment Claims
Last reviewed: 12 August 2013