When an instalment recipient (1.1.R.07) is paid FTB for a past period before separating from their partner (1.1.P.30), and their former partner (1.1.F.40) advises of changes in circumstances for the period before the separation, the details should be confirmed with the instalment recipient. If the instalment recipient disputes a reported change the FAO should investigate whether the change has occurred.
Explanation: Changes in circumstance could be changes to family, income (1.1.I.20) or personal circumstances. The details of changes in circumstances need to be confirmed to ensure that the instalment recipient receives their correct FTB entitlement. Information to be verified could include the date of separation and/or care arrangements.
Act reference: FA(Admin)Act section 7 How to claim, section 10 Restrictions on claims for payment of FTB for a past period, section 157 Obtaining information to verify claims etc.
Policy reference: FA Guide 18.104.22.168 Change of Circumstances - General Provisions, 22.214.171.124 Change of Eligibility Circumstances, 126.96.36.199 Change of Rate Circumstances, 5.2.2 Information Required - Instalment Claims
Last reviewed: 30 April 2012