This section contains information on claiming JETCCFA and covers:
A person can lodge an application by:
Regardless of how the claim for JETCCFA is lodged, the appropriate claim process must be followed to capture all required information to assess the claim.
If a claim for JETCCFA is approved, an assessment notice is sent to the person who made the claim. If the claim is rejected, 2 attempts will be made to contact the person via telephone to advise, the reason for the rejection.
The person will receive written notification of their assessment by mail.
Note: Approval for JETCCFA is made at the 'service level' rather than the individual service level. In other words, a person is notified that they are eligible for JETCCFA at any approved care type, i.e. LDC, FDC, occasional care, OSHC or in home care service of their choice, rather than at a particular service.
If the person changes child care services and they still use the same service type as they were originally granted JETCCFA for, e.g. LDC, a new assessment does not need to be undertaken by the FAO. The person presents the new child care service with the original JETCCFA assessment notice issued by the FAO.
A person's child care service/s WILL NOT receive an assessment notice.
A JETCCFA claim cannot be determined until the person is conditionally eligible for the maximum rate of CCB for approved child care.
A person can only claim JETCCFA for children for whom they are conditionally eligible for CCB.
A person must provide the following information when they claim:
Note: A person must apply for the removal of the continuous adjustment and percentage truncation from applying to CCB in order to maintain absolute maximum rate of CCB and JETCCFA.
Policy reference: FA Guide 4.10.1 General Provisions for JETCCFA Claims & Payments
Claims for JETCCFA can be backdated by the FAO for up to 28 days prior to the date the claim was lodged with the FAO (184.108.40.206).
Services are to apply a family's JETCCFA entitlement from the date specified in the assessment notice or in the case of conditional entitlement (4.10.1) the date advised by the FAO.
Policy reference: FA Guide 1.1.A.90 Approved service, approved care (CCB & CCR), 1.1.T.55 Training (JETCCFA), 1.1.R.22 Rehabilitation (JETCCFA), 2.8 JETCCFA Eligibility, 220.127.116.11 Backdating JETCCFA, 3.7 JETCCFA Rate Calculation, 4.10.1 General Provisions for JETCCFA Claims & Payments
Last reviewed: 2 January 2013