An applicant can lodge an application by:
Explanation 1: An applicant will receive a receipt number.
Explanation 2: An applicant will not receive a receipt.
Explanation 3: An applicant will receive an actual receipt.
If a CCB claim is approved, an assessment notice is sent to both the applicant and their nominated service/s (1.1.A.90). If the claim is rejected, the applicant will be advised, and a reason provided for the rejection.
Note: Where a claim is approved and the nominated service has commenced operating under CCMS, a letter will be sent to the applicant only - the applicant will be advised to take the letter to their service or services to complete a formal enrolment.
An applicant will receive written notification of their assessment by mail.
An applicant using an approved service should provide the following information when they claim:
Families who are eligible for CCB, but whose CCB entitlement is zero due to income or choice are still eligible for CCR.
An applicant receiving an income support payment (1.1.I.50) is automatically eligible for the maximum rate of CCB and does not need to provide an income estimate.
Policy reference: FA Guide 4.6.1 General Provisions for Individual's Claims & Payments, 4.6.4 More Choice for Families - CCB, 188.8.131.52 No CCB as Reduced Fees - Any CCB Entitlement at End of Year, 184.108.40.206 Rounding Down CCB%
Claims for CCB can be backdated up to 28 calendar days from the date the claim was lodged (the start date) with the FAO.
Services are to apply a family's CCB entitlement from the later date of either:
Act reference: FA(Admin)Act section 50L When determinations are in force
There is a period in which CCB may be paid if a claim is incorrect or incomplete. However, follow-up action is required from the recipient to maintain eligibility for CCB. The following table shows the effect on a recipient's CCB eligibility or rate when they do not supply information after being advised that their claim is incorrect or incomplete.
If a claim does not contain…
Then the recipient is…
child immunisation details,
given 63 days to comply with the immunisation requirements. If not, the child is no longer eligible.
details of a 24 hour exception,
only eligible for up to 24 hours of CCB per week.
income estimate or TFN details,
approved for only zero rate of CCB.
Explanation: Recipients have 28 days to provide their income or TFN details. If they do not provide these details within 28 days, their entitlement is determined to be zero rate.
Individuals wishing to make a lump sum claim in the future should notify an intent to claim with the FAO. They will be issued with a letter with their and their children's CRNs to take to their service (or services) to complete a formal enrolment. Attendance information cannot be sent from DEEWR to FAO until a formal enrolment is completed.
Lump sum claims for approved care must be lodged with the FAO within 2 years following the end of the financial year in which the child care was provided.
Example: Mary and Peter's 2 children received child care at an approved child care centre between 1 July 2006 and 30 June 2007. Mary and Peter decide to claim their CCB as a lump sum. They must lodge a claim by 30 June 2009.
A lump sum claim is effective if it is lodged before or on the last day of the financial year, which is 30 June. Where 30 June falls on a Saturday, Sunday or public holiday, an effective claim can be lodged on the first working day after 30 June.
Example: 30 June 2007 was a Saturday. A claim lodged on Monday 2 July 2007 would have been treated as an effective claim for the 2004-05 financial year.
Act reference: FAAct section 41 Overview of Division, section 52 Limit on eligibility for child care benefit relating to hours, section 53 Weekly limit of hours
FA(Admin)Act section 49J(2) Claim period must fall within one income year etc, section 55C CCB% applicable to individual when TFN information not given, section 58 Variation where failure to provide TFN
Acts Interpretation Act 1901, refer to section 36(2) Reckoning of Time
Policy reference: FA Guide 2.6.3 CCB Eligibility Requirements Relating to Hours
Last reviewed: 16 July 2009