This topic explains the eligibility exceptions for mandatory claimants (1.1.M.24).
If the person's payment is not cancelled, but it is suspended or a non-payment penalty period is imposed for non-compliance with the terms of their agreement, the person will remain subject to the terms of their agreement throughout the suspension or non-payment period. If the person remains subject to their activity agreement during such circumstances, the person may remain eligible for JETCCFA for up to 21days of the suspension or non-payment penalty period.
Mandatory claimants remain eligible for JETCCFA, even if they are not complying with the terms of their activity agreement.
Policy reference: FA Guide 1.1.M.24 Mandatory claimant (JETCCFA)
Last reviewed: 3 November 2008