Using the Guide

Welcome to the Family Assistance Guide.

What does the Guide cover?

The Guide is divided into 8 parts as explained in the following table:

Part Name	What is Covered
1 Key Terms & Principles	This part contains definitions of key terms used in this Guide and basic descriptions of the various payments and benefits provided for in the FA legislation.
2 Eligibility	This part covers eligibility for all the payments made under FA legislation.
3 Rate Calculation	This part covers calculation of rates of payment under the FA legislation.
4 Claims & Payments	This part contains information on claiming payments administered under the FA legislation. Common provisions for FA payments are contained in Chapter 1. Policy specific to particular payments is described separately.
5 Gathering Information	This part covers information on the legislative basis for gathering and sharing information about individuals and their FA entitlements.
6 Review & Reconciliation	This part covers the review process in place for decision on FA and JETCCFA made by FAO agencies, as well as the reconciliation of some FA payments.
7 Debts	This part covers information about FA and other debts (1.1.D.60). It also discusses the various methods by which FA and other debts may be recovered.
8 Transitional Arrangements	This part covers transitional arrangements for people receiving SJFA (1.1.S.93) or JCCB (1.1.J.10) as at 30 June 2006.

For ease of reference the following abbreviations are used in the Guide:

The following features are provided to assist in finding relevant information:

Search - type your search term (words or phrases) in the search box at the top of the page.
Site map - gives an overall picture of the structure of the Family Assistance Guide.
Keyword Index - this provides an extensive list of words which can be used to search for specific topics.
Act Section Index - this provides a list of sections in the family assistance legislation referenced in the Guide. This can be used to search for topics that relate to each listed section.